Welcome to December. I hope you have had a good 2013 and I hope 2014 will be even better!
These days, cars are virtual computers on wheels. Like all computers, car computers crash. Some or all of the car’s functions cease. Usually this can be only briefly or it may affect a system which is not all that important. However, sometimes computer crashes can cause serious safety hazards–cars stalling at traffic speeds, brake or transmission failures, etc.
IT IS VERY IMPORTANT for you to IMMEDIATELY take out your cellphone and take a picture of the dash lights if this ever happens to you. We are reviewing a series of cases presently where this happened to the vehicle owners, but they have no evidence, other than their own testimony, of what happened. When they took the vehicles into the dealers for repairs, the dealers reported that they were unable to find any problems and that the computers had not stored any computer codes indicating any faults or defects.
More and more, it is SO IMPORTANT for you to take a picture of the vehicle while it is having its malfunction. If you cannot show the vehicle having the malfunction, at least take a picture of the dashlights, so there is documentation of what occurred on the dashboard.
Your California lemon law case may well depend on it. These days, almost all of the problems with cars are computer-related, and thus intermittent. It is critical for you to document the problem as best you can, to preserve your rights under the California lemon law.
I hope this short blog post helps you! Thanks for reading.